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Chatbots and AI assistants

Consulting on the integration of business AI assistants and chatbots

We build digital assistants that help your customers buy and find information, help your team coordinate and find answers, and help your system reduce repetitive steps.

Let's design your AI assistantUses
Business AI assistant designed around internal data and procedures

Useful first of all

The era of chatbots with preset messages is over. Today, chat assistants have character, creativity, perform actions in the virtual world and become an essential tool.

  • Business chatbots for customers and internal teams.
  • Agents and assistants trained on internal procedures, documentation and dynamics
  • No cloud dependency or token cost.

How we work

A direct, client-focused approach: we listen, design, build and improve together.

01

Knowledge base

We collect FAQs, procedures, price lists, content and operational instructions into a useful knowledge base for the assistant.

02

RAG or fine-tuning

Depending on the context, we choose one of the two approaches or both together.

03

Testing and security

We test with the most modern suites available to ensure full data security and correct agent behavior.

How we build chatbots and AI assistants

A useful assistant has clear sources, defined channels and rules governing what it can answer and what it must forward.

  • Document sources: FAQs, procedures, price lists, manuals, web pages and internal content.
  • RAG to retrieve information from documents without relying solely on the model’s memory.
  • Manual writing and verification of agentic tools to expand the model's capabilities
  • Different permissions for customers, internal teams, restricted areas or company roles.
  • Response testing on real attacks, edge cases and sensitive content.
  • Escalation to a human operator always possible on request

Business chatbots under control

A business chatbot is useful when it works for your company, resists abuse and does not damage your reputation.

Defined sources

We collect FAQs, documents, procedures and content that the assistant can consult.

We define rules and limits

We establish what the chatbot can answer, when it must cite sources and whether and when it must transfer to a person.

We integrate the channel

We bring the assistant to the website, private area or internal tools with access rules suited to the case.

We check

We check answers, sources and edge cases to ensure flawless behavior.

Where to use chatbots and AI assistants

Assistants are useful when they answer from defined sources and reduce recurring requests.

Faster answers to customers' frequently asked questions.

Internal support for procedures, instructions and operational information.

Help with preparing offers, responses and recurring materials.

Assistants for websites, portals, internal teams and customer areas.

Support for development teams without subscriptions to cloud services.

Document or research assistants

Better answers

A well-configured AI assistant provides an immediate first answer, guides the customer to the right service and collects the information needed to make every contact more useful.

Services connected to AI assistants

A business assistant may require consulting, privacy, local LLMs or software integrations.

AI consulting in FVG

We start from objectives, constraints and processes to understand where AI can deliver real value.

Local and private AI

We support technical choices better aligned with privacy, access and company compliance.

Want to design a business AI assistant?

Send us the sources, audience and channels to support. Together we define scope, limits and a first prototype.

Let's design your AI assistant